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Our Products

  • Simplify service requests
  • Increase productivity
  • Improve communication
  • Streamline, track and solve issues
  • Report progress
  • Simplify Ticket Requests
  • Increase Productivity
  • Improve Communication
  • Streamline and Track Issues
  • Report Progress
  • Simplify Federal, State, and Local Compliance Processes
  • Improve Classroom Behavior & Student Success
  • Engage with Early Warning Signs
  • Increase conversion rates
  • Deliver comprehensive reports
  • Manage and automate closure processes
  • Ensure security through directory authentication
  • Build business & revenue referrals
  • Create policies
  • Manage security
  • Capture real-time data
  • Achieve institution goals with Continuing Education CRM
  • Detailed IP Devices Discovery
  • Network IP/MAC Addresses Location
  • everything HelpDesk Integration
  • Single Local Install
  • Optional Upgrade to Full Version

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  • Allows Micro-Administration
  • Create Micro-Applications
  • Develop New IT Personnel Pool
  • Capture Intellectual Property

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  • Simplify Incident Resolution
  • Increase Productivity
  • Improve Communication
  • Unify Archiving via Retain™
  • Report Progress

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GroupLink® Corporation

is the provider of the industry-leading Incident Tracking, everything HelpDesk and ContactWise CRM solutions. Our incident, support and customer relationship management products are designed for the following environments: Novell®, Microsoft®, Linux®, and Mac®
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