Andrea Pillsbury

More than 7000 students in the U.S. become dropouts every school day, nearly 1.3 million students per year. Experts are now finding that the lack of adult mentoring is a major reason for the increasing dropout rates. When you really think about...

1:1 and BYOD initiatives usually conger dreaded images of overflowing support queues for the IT department. With such programs becoming common place in K-12 education, the increase of users and devices bring with it various challenges. Some K-12...

Self Service Self-service tools empower customers or end users to efficiently answer their own questions and ideally solve their individual problems. With such tools, support teams can cut redundant issues and FAQs saving them both time and...

Make the holiday season bearable — or even enjoyable — with this GroupLink Holiday Help Desk Guide to help you through what is often the most stressful and busy time of year. It is often before the winter break that customers and...

“Talent without discipline is like an octopus on roller skates. There’s plenty of movement, but you never know if it’s going to be forward, backwards, or sideways.” – H. Jackson Brown, Jr. Sadism isn’t a trait...

Instinctively, most educators understand that rewarding students for positive behavior is better than punishing them for negative behavior. Of course, some negative situations will inevitably arise that require disciplinary action to be taken,...

Image credit: Ed Tech Magazine eSchool News shared what a panel of CTOs and educators at ISTE 2016, one of the biggest education conferences in the country, determined how technologies are changing the role of these Chief Technology Officers in...

Image Copyright: ximagination / 123RF Stock Photo Millions of students and teachers are preparing to begin another school year in the coming weeks. Your IT team is busy implementing and updating new technologies that enhance the student’s...

Image Copyright: mrdoomits / 123RF Stock Photo Dr. R. Stephen Green, Superintendent of DeKalb County School District in Georgia, recently shared his opinion on the need for discipline culture change in education. His op-ed in the Atlanta’s WXIA...

Denver, Colorado – GroupLink, a Utah corporation, announced at the ISTE 2016 conference the release of its K-12 focused “GroupLink Student Behavior & Incident Resolution Engine for the SafestSchools” product, a cloud-based software solution....