So many times companies look for answers and fixes to their IT infrastructure, but they search for those answers after they are staring directly at a big meltdown. When the IT managers and others in the IT department are effectively collaborating, they can form a great proactive approach so those type of meltdowns will not happen.
The landscape of technologies is so complex that it can create several challenges when it comes to the conversations employees have regarding the IT infrastructure. So, what can be done in order to provide a productive structure for talking about and implementing a productive strategy for your IT infrastructure.
Observe All Levels Of The Structure
Sometimes the first sign that you will get when something is wrong is a break, a blow up, or an outage. If something is blown up or there is an outage, everything will go down and you will have a big problem. You will begin to get non-stop phone calls and messages from people. You may also get some not so friendly tweets and Facebook posts. Whenever something like this happens, it will be extremely difficult to get to the bottom of it because the problem could have originated from anywhere. If you know for sure where the problem occurred and why it occurred, you will have a higher chance of stopping the problem from happening again.
Make Sure Your Alerts Are Set
When you are observing the infrastructure, you should make sure you are effectively monitoring the alerts that you normally send out. If your alerts are working, you are ensuring yourself and your company that alerts will be sent out before any major problem happens that could cause a business to downfall. You can determine when alerts will go off. Sometimes setting alerts can be dismissed and overlooked because some businesses may think they will never need it.
When setting the alerts, you have to make sure those alerts will warn the right people. With several people on the IT staff, different alerts may have to be sent to different people. You also have to know who is working and who isn’t; if an alert is sent to someone who has gone home for the day or is away on vacation, then that alert will not do any good.
When trying to maintain your infrastructure, you don’t want to complicate matters. You want to keep the complexity at a low level. You also want to leave something for your coworkers to follow easily. Leaving an easy trail will ensure that your business will always be agile and that it will be able to adapt to the always changing technology.
Is it time for you to come up with a different strategy for your IT infrastructure? Do you need assistance and advice about moving your infrastructure to the cloud? If so, contact us. We’re available to help.