IT War Stories – Front Line, Sob Line, Laugh Line and Supply Line: Part 3 of 10 – Front Line Examples (continued)

Front line IT workers are the first to encounter someone who needs help with their technology. That means they need to know a lot about everything — and that they will encounter a lot of people! IT front-line workers usually respond to everyday support issues, frequently asked questions, and basic difficulties. Sometimes, as you...

"IT War Stories – Front Line, Sob Line, Laugh Line and Supply Line: Part 3 of 10 – Front Line Examples (continued)"Read more