Salt Lake City, UT – November 3, 2011 – GroupLink Corporation announces the “The Best of BrainShare 2011” for the Novell Technical Training webinar series. This three part series will begin on 15 of November and will feature three to four 45 minute sessions of technical training. The first in the series of webinars will include information on ZENworks 11, mobile device management, and backup and disaster recovery solutions.
Novell technical training webinars are presented monthly by GroupLink, the makers of everything HelpDesk. These webinars, also known as Cool Success Central (CSC) webinars, are designed to be a resource for new and innovative technologies from companies such as Novell, SUSE Linux, NetIQ, GWAVA, SEP, Kaspersky, Notify Technologies, and many more. Each session also includes best practices for IT professionals. For information on upcoming and past webinars click here
Recently, the CSC webinars have included topics such as “GWAVA 6, GroupWise AntiVirus Agent”, “The Latest in OES2”, “Upcoming Features of GroupWise”, “Novell Secure Login”, “SLES, SUSE Linux Enterprise Server”, etc.
GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from our US headquarters in Bountiful, Utah. Whether deployed for K12, Higher Education, Government, or other commercial organizations, GroupLink’s world class, best-practices Service Desk & CRM/SFA software helps customers automate and add intelligence to their business processes, enhance their profitability, and lower their total cost of ownership.
The help desk solution is designed to streamline, organize, track, and report on trouble tickets and provide essential incident management capabilities. Examples of CRM solutions include constituent relationship management (for state and local government) and alumni and recruitment/continuing education relationship management (for colleges and universities).
GroupLink and everything HelpDesk are registered trademarks and eHD is a trademark belonging exclusively to GroupLink Corporation.