Budapest, Hungary – April 16, 2013 – GroupLink Corporation announces today the upcoming beta of the asset discovery feature added as a free component to its IT help desk software, everything HelpDesk. The public beta will be available for download soon. This announcement came at the 2013 Open Horizons EMEA Summit, which includes technologists for Linux, Novell ZENworks and Filr, government, college, K-12 education and similar industries. A common interest for the attendees of this summit is their passion for finding and battling with IT Klingons.
Information about this beta release of asset discovery in the help desk software can be found on our website
The addition of intelligent network discovery to the powerful suite of features available in GroupLink’s help desk support software brings another element of IT service management into one solution.
For more than 15 years, GroupLink has provided powerful software solutions to customers in many industries, including K-12 schools, higher education institutions including trade, technical and traditional colleges, state and local government, and healthcare. With the addition of the network scanner, organizations can now fully leverage the asset management tools already provided by the help desk software, such as tying assets to tickets and work orders. This gives organizations the ability to run critical reports to identify trouble assets, warranty information, lease dates, trends, and more.
GroupLink is committed to providing tools to leverage existing IT infrastructure in gathering, managing, and reporting information simply and efficiently, allowing organizations to increase revenue while lowering total cost of ownership (TCO). The ability to auto-discover asset information is a crucial piece in fulfilling this mission.
GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from its US headquarters in Bountiful, Utah. Whether deployed for K-12, Higher Education, Government, or other commercial organizations, GroupLink’s world class, best-practices Help Desk, CRM, Sales Force Automation and MDM software solutions feature key integration with Microsoft, Linux, Novell and Apple/Mac environments and help customers automate and add intelligence to business processes, enhance profitability, and lower total cost of ownership.
GroupLink and everything HelpDesk are registered trademarks belonging exclusively to GroupLink Corporation. Linux is a registered trademark belonging exclusively to Linus Torvalds. Novell and ZENworks are registered trademarks belonging exclusively to Novell, Inc.