Salt Lake City, UT – September 30, 2010 – GroupLink Corporation, makers of the first and only ZENWorks 10 integrated service desk, the everything HelpDesk (eHD), announces its commitment to further integration with ZENworks 11. The release of ZENworks 11 will continue to boost Novell’s market share in the Systems Management arena and GroupLink is proud to continue its growing partnership with Novell by investing in further integration with its 100% web service desk.
GroupLink Corporation has been one of Novell’s most devoted and visible partners for over 15 years. During this time, GroupLink has added great value to Novell environments through its integrated Novell service desk which has filled the ZENworks service desk void for over four years. eHD began its integration with ZENworks 7, then ZEN 10, and is dedicated to the ZENworks 11 Integrated Service Desk. This powerful integration expounds upon the integration points that GroupLink’s web help desk currently has: GroupWise or Exchange, eDirectory or Active Directory (LDAP), and SUSE Linux, SLES 9, 10, & 11, Novell’s OES and OES2, or Windows.
For more information about this powerful integrated service desk click here
For information about GroupLink’s announcement of the Novell ZENworks 10 integrated service desk click here
GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from our US headquarters in Bountiful, Utah. Whether deployed for K12, Higher Education, Government, or other commercial organizations, GroupLink’s world class, best-practices Service Desk & CRM/SFA software helps customers automate and add intelligence to their business processes, enhance their profitability, and lower their total cost of ownership.
GroupLink and everything HelpDesk are registered trademarks and eHD is a trademark belonging exclusively to GroupLink Corporation. ZENworks, ZENworks 7, ZEN 10 and ZENworks 11 are trademarks belonging exclusively to Novell, Inc.