everything HelpDesk can be viewed in multiple languages, including; German, Dutch, Finnish, Swedish, French, Italian, Spanish, Portuguese, and others.
everything HelpDesk features key integration with your infrastructure, whether it be Novell, Microsoft or Linux, everything HelpDesk has the integration you need to make the most of your technology and lower your total cost of ownership. everything HelpDesk’s integration points:
Whether you use eDirectory, Active Directory, or Apple Open Directory, everything HelpDesk uses LDAP to authenticate to the database, ensuring instant user authentication from a central repository. No more need for two separate user directories.
Email and Calendaring Integration
Eliminate the need for redundant calendaring and email notifications. Schedule tasks and appointments from within the help desk that post directly to the GroupWise or Outlook calendar. Automatically send GroupWise, Exchange, Office365, Azure or Google email notifications, using modern authenticating, of ticket updates with everything HelpDesk’s email integration. This powerful email integration also allows you to directly convert emails to tickets.
Experience the first ZENworks integrated service desk solution, everything HelpDesk. The help desk features integration with this powerful and effective software and hardware asset management solution. With this integration you can search ZEN assets directly from help desk tickets, run and save reports grouped by ZENworks assets, tie ZEN assets to help desk tickets, and more.
Select International Customers
- Berry Bros. & Rudd Limited
- Blohm + Voss Industries
- Högskolan i Borås
- Inform GmbH
- Meyer Manufacturing
- National Intelligence Agency (South Africa)
- Zonnelied vzw Northumberland College
- Raseborg City
- Sedinberg District Municipality
- Mesco Engineering GmbH
- Univ of Music and Dramatic Arts Graz
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Instantly try everything HelpDesk for FREE!
You can log in to a pre-populated, fully functional online sandbox which allows you to operate as a technician and/or end user. No installation required.