Workflow Process &
Incident Tracking

Features

Pricing

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Workflow Process &
Incident Tracking

Features   Pricing   Try Now

Pricing

FREE LITE FULL TEAM ENTERPRISE
Incident Team Member licenses 3 3 3-10 11-25 26+
End Users Unlimited Unlimited Unlimited Unlimited Unlimited
Email-to-Ticket ✓ ✓ ✓ ✓ ✓
Reporting ✓ ✓ ✓ ✓ ✓
Knowledgebase ✓ ✓ ✓ ✓ ✓
Custom Dashboards ✓ ✓ ✓ ✓ ✓
Surveys ✓ ✓ ✓ ✓ ✓
Available in the Cloud ✓ ✓ ✓ ✓
Network Management Additional cost ✓ ✓ ✓
Asset Management ✓ ✓ ✓
Ticket Templates ✓ ✓ ✓
Montly price per tech,
billed annually

$0

$20

$40

$33

$30
Price per tech, billed
month-to-month

$0

$24

$48

$40

$35

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