There are obvious benefits when organizations can empower users to perform tasks that would otherwise fall to an employee. Organizations see a clear return on investment, which we will dive into in this series, but it’s important to know that users also benefit. To show you how return on investment (ROI) and user empowerment go...
"Enabling Self-Service Technology – Its ROI & Empowerment, for CFOs, CIOs & CTOs: ROI for Beginners"Read more