Aurora Illinois, 4 March, 2024 (For immediate release.) — The City of Aurora Illinois and GroupLink Corporation announce today their joint work in implementing the City’s AI “Team Learning” Citizen Portal. Michael Pegues, Chief Information Officer (CIO) for the City of Aurora Illinois is quoted: “… [Since 2006] the City of Aurora has endorsed GroupLink Corporation as a strategic partner in its “Smart City” initiatives…”. An example of the “Smart City” vision can be seen here: https://smartaurora.com. “We’ve worked together

Published on March 1, 2024 In an exciting development for helpdesk technology, GroupLink has officially launched the latest version of its acclaimed everything HelpDesk® solution, version 12.0.13. This new release marks a significant milestone in the continuous enhancement of the eHD® platform, bringing several critical bug fixes and improvements to further empower operations and streamline workflow. The v12.0.13 update is designed with the user’s experience at the forefront, incorporating feedback from the community to address common issues and integrate functionalities

Published on January 11, 2024 GroupLink, a pioneer in helpdesk solutions, is delighted to announce the continued success and positive reception of everything HelpDesk® version 12.0.12, which was released last month. As a testament to GroupLink’s commitment to ongoing improvement and customer satisfaction, this version introduces a series of minor bug fixes and enhancements designed to bolster the application’s robust functionality. The everything HelpDesk® v12.0.12 update represents the latest advancement in the eHD series, emphasizing GroupLink’s dedication to delivering state-of-the-art

New York, NY – GroupLink Corporation is excited to announce its participation in the upcoming CUNY IT Conference, taking place on November 30 and December 1, 2023, in New York City. This premier event is a significant opportunity for GroupLink to present its industry-leading everything HelpDesk solution, which has been instrumental in simplifying eWorkflow and Self-Service across various departments, including HR, PR, IT, Facilities, Operations, and Safety. At the heart of GroupLink’s presentation will be the demonstration of how its