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everything HelpDesk® Downloads

As the novel coronavirus (COVID-19) continues to impact our GroupLink Community and daily lives, we offer no-cost e-workflow coaching as well as no-cost additional licenses of GroupLink everything HelpDesk to help you through employees working remotely during the crisis (through the pandemic lock-down, and for 4 months beyond, as needed). Click here to request work-from-home and e-workflow coaching and/or to request additional licenses.

Latest Release (v11.5.6)

War File Only (Use this if you already have Tomcat 8, Java® 8, and a database server configured and are comfortable deploying a war file) updated 15 August 2020 (Note: This is for use with MySQL, PostgreSQL, Oracle or MS SQL Server databases. Please note: If you haven't already installed v11.5.1 with this process, before installing this latest release, delete the lucene folder. This is located in a hidden folder named .ehelpdesk)


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