BLOG
Watch this space for tips and how-to guides to help you use your GroupLink products more efficiently, as well as general helpful IT information and resources.
What is Revitalized IT Project Management?
In today’s rapidly changing business environment, it is more important than ever for organizations to have effective IT project management practices. Organizations can improve their efficiency, productivity, and competitiveness by effectively managing IT projects. However, many organizations struggle to manage their IT projects effectively. This can lead to delayed projects, over budget, or not meeting
Helping a Helpless Help Desk
A good help desk is essential for any business. It provides a central point of contact for customers to get help with their problems and can improve customer satisfaction and loyalty. What if your help desk is helpless? If you’re in this situation, don’t despair. There are a few things you can do to improve
Best Free Patch Management Software for IT Departments
Businesses are increasingly reliant on technology. This means that keeping your IT systems secure is more important than ever. One of the most important ways to do this is to patch your systems regularly. Patches are updates that fix security vulnerabilities in software. By installing patches, you can help to protect your systems from cyberattacks.
Best Free Monitoring Alerting & Password Management Software for IT Departments
In today’s digital age, data breaches, and cyber attacks are becoming increasingly common. To protect their systems and data, IT departments must implement robust security practices, including monitoring and alerting software and password management tools. These tools can help IT techs keep a closer eye on their network, detect real-time issues, and prevent unauthorized access.
How Free IT Software Can Benefit Your Business
Software is the backbone of most companies in today’s modern, connected world. But, software is also expensive. In a time of economic uncertainty, it can be challenging for IT departments to provide what companies need without blowing through a budget. IT spending is on track to increase in 2023, or at least remain flat, without
Enterprise Service Catalogs for CIOs and CEOs in K-12, Higher-Ed and State & Local Government: State & Local Government Examples
Governments of all levels provide a massive breadth of services. Unfortunately, the average user does not know about these services or cannot easily navigate them because there are so many. Government services can also be confusing to outside users. Technical language, for example, can create a barrier between the government and the residents and visitors
Enterprise Service Catalogs for CIOs and CEOs in K-12, Higher-Ed and State & Local Government: College & University Examples
Education is a complex, frequently changing environment with many end users. From staff to students to family members and the community at large, there can be thousands of people with a stake in education. That means thousands of people who have wants and needs, all of whom expect prompt, high-quality service. This is a big
Enterprise Service Catalogs for CIOs and CEOs in K-12, Higher-Ed and State & Local Government: K-12 District Examples
What is an Enterprise Service Catalog (ESC)?An ESC lists all the services an enterprise offers to employees or clients. In the case of higher ed and state or local government, the enterprise service catalog is essentially a database of everything the public service offers to stakeholders. It is a single source of accurate information about