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Watch this space for tips and how-to guides to help you use your GroupLink products more efficiently, as well as general helpful IT information and resources.
Enabling Self-Service Technology – Its ROI & Empowerment, for CFOs, CIOs & CTOs: ROI for Beginners
There are obvious benefits when organizations can empower users to perform tasks that would otherwise fall to an employee. Organizations see a clear return on investment, which we will dive into in this series, but it’s important to know that users also benefit. To show you how return on investment (ROI) and user empowerment go
Enabling Self-Service Technology – Its ROI & Empowerment, for CFOs, CIOs & CTOs: a 10-Part Series
If your organization is spending a lot of time addressing user requests, complaints, and needs, it may be time to invest in self-service technology. Self-serve technology empowers your users to find known solutions to problems, or direct issues to the right people within your organization. Over a series of 10 articles, we will show you
Re-examining Priorities for CIOs & CTOs: Summary of a 10-Part Series
Recognizing that organizations are forced to respond to a rapidly changing business landscape, we’ve provided information and strategy to re-examine CIO and CTO priorities. Over the last year-plus of tumult, the organizations that have adapted with agility are keeping afloat. Still, a lot of that agility has been reactive. Now is an excellent time for
Re-examining Priorities for CIOs & CTOs: How to “Productize” Your IT Solution (Rather Than Just Building a Project)
For many CIOs, CTOs, and IT teams, it’s easy to get lost in projects. And, it’s just as easy to drop a project when it is finished, ready to move on to the next to-do. As you re-examine your priorities, consider shifting away from this project-based thinking and more toward productizing. Productized IT solutions and
Re-examining Priorities for CIOs & CTOs: Choosing Technology That is Critical to Survival
While there’s no telling how the COVID-19 pandemic will impact organizations long-term, it is clear that there’s presently an effect on IT budgeting. A Tech Republic survey found that 20 percent of respondents are unsure of their budgets, a spike from nine percent the year prior. And, almost two-thirds of respondents are already planning a tighter budget.
Re-examining Priorities for CIOs & CTOs: How to Realize Value in IT – Before Asking for More Budget
IT budgets, like every other aspect of doing business, changed in 2020-2021. While budgets are largely staying stable, the way organizations spend them is shifting. Organizations, and their CIOs and CTOs, are grappling with the need to update and transform, while showing the value of those investments. Many organizations coming out of the COVID-19 pandemic
Re-examining Priorities for CIOs & CTOs: Personal Development – Constantly Improving and Iterating
There is no denying that the last year has been one of constant change. Technology is constantly improving and iterating. Those responsible for technology must do the same. For CIOs and CTOs without a growth mindset, it may have been an especially excruciating year. Growth mindset helps CIOs and CTOs rise to challenges and see
Re-examining Priorities for CIOs & CTOs: In-Person and/or Remote Operations – How to Balance?
Since early 2020, about every organization has taken a hard look at operations, determining what can and should be remote. Some organizations remain fully remote. Others shifted back to in-person operations. Still, others take a hybrid approach, which requires research and transitioning on the part of CIOs and CTOs. One of the biggest shifts organizations