Who are front-line IT workers, and why do their stories matter? Like any other industry, front-line IT workers are the staff required to provide an essential service to customers. For many IT professionals, the front line means being the first contact in providing technology and support to other front-line workers and services in areas like...
"IT War Stories – Front Line, Sob Line, Laugh Line and Supply Line: Part 2 of 10 – Front Line Examples"Read more