Tag: escforcioceo

Governments of all levels provide a massive breadth of services. Unfortunately, the average user does not know about these services or cannot easily navigate them because there are so many.  Government services can also be confusing to outside users. Technical language, for example, can create a barrier between the government and the residents and visitors...

"Enterprise Service Catalogs for CIOs and CEOs in K-12, Higher-Ed and State & Local Government: State & Local Government Examples"Read more

Education is a complex, frequently changing environment with many end users. From staff to students to family members and the community at large, there can be thousands of people with a stake in education. That means thousands of people who have wants and needs, all of whom expect prompt, high-quality service. This is a big...

"Enterprise Service Catalogs for CIOs and CEOs in K-12, Higher-Ed and State & Local Government: College & University Examples"Read more

What is an Enterprise Service Catalog (ESC)?An ESC lists all the services an enterprise offers to employees or clients. In the case of higher ed and state or local government, the enterprise service catalog is essentially a database of everything the public service offers to stakeholders. It is a single source of accurate information about...

"Enterprise Service Catalogs for CIOs and CEOs in K-12, Higher-Ed and State & Local Government: K-12 District Examples"Read more