Sometimes a technology problem revolves around the supply line — that is, the product. From physical products to productized services, clients can run into problems with all sorts of things. When they do, they will reach out to tech support in one way or another. Over the phone, on chat, with an email ticket, or...
"IT War Stories – Front Line, Sob Line, Laugh Line and Supply Line: Part 8 of 10 – Supply Line Examples"Read more