Category: IT Infrastructure Tips

Re-examining Priorities for CIOs & CTOs: Will We Personalize and Customize Mobile Communications and Contactless Solutions?

As organizations pivoted amid a global pandemic, 2020 was a year of avoiding the human touch. A mobile, contactless approach was not only a necessity in 2020. It’s an approach that offers convenience and flexibility to customers well beyond COVID-19. For CIOs and CTOs determining new and reconfigured priorities, personalized and customized mobile communications and...

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Re-examining Priorities for CIOs & CTOs: Using Intelligent Decision-Making to Accelerate Automation

Coming out of an unprecedented need for digital transformation in 2020, CIOs and CTOs are still shifting priorities into 2021. While the immediate push to accommodate changing workforces, industries, and expectations has slowed, there’s still work to do. CIOs and CTOs are now figuring out what to do next and where to put their priorities. ...

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Re-examining Priorities for CIOs & CTOs: Where is the Customer? Be There!

As CIOs and CTOs lean on agility in 2021, re-examining priorities after a year like none other, they should be thinking about their customers. Customers are never too far from any business professional’s mind, and for CIOs and CTOs, the goal is meeting customer needs via technology. We suggest a key goal for CIOs and...

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Re-examining Priorities for CIOs & CTOs: A 10-Part Series

In recent times, CIOs and CTOs have had to pivot quickly and strategize efficiently, ensuring their organizations survive in a time heavily reliant on technology. This adaptability kept many organizations going. Those best prepared for digital transformation saw the benefits.  CIOs initially in action mode may have time now to sit down and think about...

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e-Workflow Best Practices for CIOs & CTOs: Summary

Our eight-part series on e-workflow practices for CIOs and CTOs offers perspective and topography on how this digital transformation will benefit organizations. Technology and IT teams are the frontrunners when implementing this change using best practices, giving CIOs and CTOs a critical role. While each article offers insight into what e-workflow is, how it works,...

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e-Workflow Best Practices for CIOs & CTOs: Game Plan

For CIOs and CTOs, learning all about the best practices for e-workflow lays the groundwork for implementing these systems. With the knowledge you have gained from our series, you can get to work creating and enacting a game plan. To do so, you need to determine your e-workflow goals and timeline, and what metrics you...

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e-Workflow Best Practices for CIOs & CTOs: Baby Steps and Celebrating Successes

While it is often stories of sweeping transformation that take the spotlight, when it comes to e-workflow, often small steps have a big impact. In fact, we advocate implementing e-workflow in stages, so you can start to see the benefits without attempting to do too much at once. Ultimately, these small steps are worth celebrating...

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e-Workflow Best Practices for CIOs & CTOs: Finger-Pointing vs. Accountability

One of the key benefits of e-workflow is how it naturally encourages greater accountability. While we often hear about e-workflows in conjunction with automation, that does not take the human factor out of a workflow process entirely. Instead, it creates a predictable system where everyone knows who should be engaged in a process at what...

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e-Workflow Best Practices for CIOs & CTOs: Assessing Strengths & Weakness: Examples

One of the best ways to understand the benefits of e-workflow and to follow its best practices is to look at real-life examples. By investigating how other organizations and businesses have introduced or improved e-workflow, CIOs and CTOs can see the strengths and weaknesses of various approaches.  It is important to know that e-workflow best...

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