More than 7000 students in the U.S. become dropouts every school day, nearly 1.3 million students per year. Experts are now finding that the lack of adult mentoring is a major reason for the increasing dropout rates. When you really think about it, every student could use assistance and support during their education. Students could...
"How to Match Trouble Students with Exemplary Mentors"Read more
CoSN just made available their 4th Annual K-12 IT Leadership Survey Report. The survey was conducted in January of 2016 and distributed to U.S. school technology leaders. Top 10 Key Findings from the 2016 K-12 IT Leadership Survey Report: 1. Broadband and network capacity is the top priority for IT leaders, replacing assessment readiness (which for the...
"Top 10 K-12 IT Leadership Findings of 2016"Read more
Do you feel alone in the help desk universe? Perhaps no longer with this kanefilms.com created Star Wars Help Desk video showing what it is like supporting the “Empire’s greatest weapon”. Maybe our daily support challenges don’t differ too greatly from that of the galaxy far, far away. Watch TK 2588 answer stressful support calls starting with helping a...
"A Help Desk Fit for the Death Star"Read more
Another example of a help desk helping people! India plans to implement a massive help desk in government hospitals. Read excerpts from the the India Times article below: In a bid to support “disabled people, pregnant women, and the elderly,” the health department of the state government is set to begin an all-new help desk...
"India Help Desk for the Disabled, Pregnant, and Elderly"Read more
Bill Gates often maintains that while technology is good, good teachers are better. Microsoft’s founder and current philanthropist has made both tech and education priorities and has helped stimulate interest in teachers and entire schools wanting to innovate and improve the classroom experience. This push has resulted in more teachers wanting to try new tech, and greater...
"4 Ways Your District Can Benefit From a Help Desk"Read more
Having an IT help desk that’s easily accessible has been a big problem for a lot of companies for years. Unfortunately, having easy access to one in the mobile era hasn’t been quite as prevalent as it should be. And during the holidays when your business is over the top crazy with your employees on...
"Using Our Help Desk Service for Mobile Employees Through the Holiday Season"Read more
