Top 7 Business Software Suites and Tools for Small & Mid-sized Organizations

Business software suites put all of the valuable tools companies need to manage their work in one place. These are sets of programs that work to support an organization through organization, automation, and other improvements in workflow and processes. From customer relationship management to inventory tracking to help desks for users and staff, these software suites are built to integrate with each program individually, and with other applications and services a business might use.

Many business software suites are out there, and trying to find the best one for your organization can feel like looking for the proverbial needle in a haystack. We’ve put together this list of top choices for your small or mid-sized organization.

Google Suite

This is a business software suite that practically everyone knows, with Gmail, Docs, Drive, Calendar, Meet, and more. Google’s goal is to help organizations connect, create, access files, manage and control data and other infrastructure, alongside custom business-oriented features like advanced admin controls, data migration, and mobile device management.

GroupLink ITSM Suite

The GroupLink IT Service Management (ITSM) Suite is a powerful set of components that come together to create a robust framework for your business to thrive. With a built-in help desk, ticket tracking, and incident management, staff know what is going on and where. Other features include automated and authorized remote IT functions, knowledge and problem management, and many other ITSM components that give just the right tools to just the right people. Upcoming modules also include things like a service desk functions, a self-service portal to improve efficiency, and a service catalog.

This is a highly functional, niche business software suite designed to help IT teams get everything done.


Proofhub posits itself as an all-in-one project management tool, and when you look at the features it offers, you will see that you can get a lot done with this suite. Proofing files and documents, managing tasks, assigning workflows, creating Gantt charts, and accessing reports and time tracking features are all things Proofhub enables. 


Scoro‘s software tightly manages time and projects, with a one-page overview of each project that tracks time spent and billed, planned action items, financial details and additional comments. With this setup your organization can separate out billable and non-billable work, as well as schedule and track work, manage customers and sales, and access reports and analytics for more details.


Basecamp is well known in the project management world, built to provide a centralized place to communicate and collaborate. With to-do lists, private message boards, schedules, documents and file storage, real-time group chats, check-in questions for team members, client access, hill charts, direct messaging, email forwards, reports and more, it’s organization in one place, with everyone on the same page.

Sage Business Cloud Enterprise Management

Sage has created a cloud-based management system, for established businesses that want to do more with their resources. It promises control and agility, making collaboration faster, simpler and more flexible. The suite offers financial and supply chain management, production management, and several other product features and capabilities. Caveat: these tools might be more than a smaller-sized business needs.

Oracle Netsuite

Oracle Netsuite, a cloud-based business suite, offers solutions for businesses of all sizes from the smallest to the largest, in every industry and across every role. Because it is scalable through the cloud, its capabilities grow as a business grows, so there is no need to switch to a different suite if your organization is wildly successful. Like most other business suites, it offers customer relationship management, HR management, analytics, business intelligence, and more. 

The bottom line — a solid choice in business software suites can have a big impact on your organization, cutting out inefficient processes and the need to switch between various platforms and apps. When you can have everything you need at your fingertips, you will uncover greater productivity, improved communication, and have a deeper understanding of your business and what makes it successful.

With help desk software built in — something GroupLink’s ITSM solution boasts — you have the added power of streamlining, tracking, and solving issues quickly, while empowering users with a knowledgebase that lets staff look up solutions to common problems without needing IT to step in. The result is a more efficient use of time and resources for everyone. 

Get your free custom demo from GroupLink today. Call us at 801-335-0700.

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