System Requirements

As of 1 January 2020 GroupLink everything HelpDesk (“eHD”) is licensed to new customers as an hosted solution, and these customers will only need a suitable internet connection with a modern browser to operate the full power of eHD.

For legacy on-premise customers who have questions about their eHD system requirements, please contact your GroupLink Customer Success representative directly.

We are very pleased to continue to work closely with you as you either migrate to the power, reliability, security and independence of the cloud, or as you choose to maintain your on-premise implementation. The choice is yours, and we look forward to continue to assist in your success with whichever implementation (cloud or on-premise) that best meets your needs.

As a trusted partner with SUSE Linux, we endorse and highly recommend on-premise users exercise the unparalleled choice of using SUSE Linux Enterprise Server 15 (SLES 15). With SLES and with the SUSE NeuVector brand of security and compliance measures, and its SUSE Rancher Kubernetes Cluster Management Platform, you have the power to innovate everywhere—from the data center, to the cloud, to the edge and beyond.