Watch everything HelpDesk in Action

Create a Ticket and Email-to-Ticket (5 min)

Learn how an everything HelpDesk ticket is recorded, how any stakeholders (such as the IT Director or various technicians) can be notified and updated as a ticket is resolved, and how anyone can submit a ticket through simply sending an email.

Filters and Reports (4 min)

Learn how everything HelpDesk ticket filters are created and used and then how they create powerful visual reports including various graphs that can be shared.

Ticket Templates (3 min)

Learn how everything HelpDesk ticket templates are used and created. How they help complete routine tasks and workflows.

Knowledgebase (3 min)

Learn how everything HelpDesk knowledgebase articles are created, edited and shared. Also learn how to create a new article from a ticket.

Instantly try everything HelpDesk for FREE!

You can log in to a pre-populated, fully functional online sandbox which allows you to operate as a technician and/or end user. No installation required.