GroupLink® ITSM Change Management Problem Management Service Asset &Configuration Management Self-ServicePortal GroupLink® ITSM Service Asset and Configuration Management No organization can be truly efficient and effective without having a configuration management process. SACM ensures that CIs (configuration items) are properly identified and any changes made to them are recorded. Tracks report on the value and ownership of assets throughout their lifecycle. Provides the overall business a more defined and detailed view of these assets. Related links Change Management Categorizing Changes Change Calendar Risk Questionnaire Types of Risk Problem Management Benefits Definition of Terms Problem Categorization and Prioritization Problem Policy Reactive and Proactive Reactive Problem Management Process Flow and Activities Roles and Responsibilities Service Asset and Configuration Management Self-Service Portal Enterprise Service Catalog Change Management Categorizing Changes Change Calendar Risk Questionnaire Types of Risk Problem Management Benefits Definition of Terms Problem Categorization and Prioritization Problem Policy Reactive and Proactive Reactive Problem Management Process Flow and Activities Roles and Responsibilities Service Asset and Configuration Management Self-Service Portal Enterprise Service Catalog Recent Blog Posts What is Revitalized IT Project Management? June 12, 2023 Helping a Helpless Help Desk May 29, 2023 Best Free Patch Management Software for IT Departments May 15, 2023 Request for more information now! Captcha validation failed. Please try again. Products ContactWise CRM everything HelpDesk eReferrals Explorer GroupLinkMDM GroupLink ITSM PowerShare SafestSchools Workflow Process & Incident Tracking ContactWise CRM everything HelpDesk eReferrals Explorer GroupLinkMDM GroupLink ITSM PowerShare SafestSchools Workflow Process & Incident Tracking Company About Us Blog Contact Us COVID-19 Offer About Us Blog Contact Us COVID-19 Offer Resources Customer Area Customer Downloads eHD System Requirements Internal Login Terms and Conditions End User License Agreement Customer Area Customer Downloads eHD System Requirements Internal Login Terms and Conditions End User License Agreement CONTACT US (801) 742-8386 info@grouplink.net 500 N Marketplace DrSte 202Centerville, UT 84014 Linkedin Youtube Facebook Twitter